International Business Etiquette: Japan, China, India and UAE
The business world is full of ways to make positive or negative impressions on people. Proper etiquette is essential to creating positive, long-lasting impressions with future clients and colleagues. We also know the key to good business etiquette is not to focus on...5 Unshakable Rules of Customer Service
Companies build customer loyalty in many ways, through superior products, services, and especially GREAT customer service. In fact, did you know a positive or negative customer service is the #1 factor in building vendor trust? I had one such GREAT experience last...Happy Boss’s Day! 5 Ways to Show Your Appreciation
October 16th is National Boss’s Day, and a great opportunity to show your appreciation for your boss or supervisor. Don’t be the person who complains about the boss, it’s often a thankless job to balance the needs of employees and customers. This is...Business Growth and Social Influence
The best way to soar, fly, or pull a head of the pack IS SO SIMPLE. It’s all about the little things. I spoke with a colleague after a business luncheon last week. The best part of my job is constantly being pulled aside and told about the real life daily...Are you Phubbing?
Are You a Phubbing? Being Alone in the Company of Others At restaurants, coffee shops, and theme parks – we’ve all seen ‘phubbing’ happen. It may have even happened to you this week. Or maybe you were the phubber! ‘Phubbing,’ is the act of snubbing...Subscribe
What Patricia's Clients are Saying:
“Patricia brought into a fruition a vision for Inclusive Student Excellence at UNC. The experience was once-in-a-lifetime for many students and still is a hot topic for conversation. Patricia was the perfect inaugural keynote speaker for our College to Corporate program!”
Ada Wilson Suitt
J.D. Director of Inclusive Student Excellence / University of North Carolina
“I thought it was very valuable. Though you cannot possibly take away everything, I think there were some key takeaways that I will certainly roll into my daily life. Inspire would be a great venue for her, because she would be especially “inspiring” to women and they would enjoy interacting with her and hearing her story in general. A speaker like Patricia is invaluable and something I took as a privilege to sit through.
Renee Buzek
Strategic Account Manager / Moen
Dear Patricia, Thank You, Thank You, Thank You!! The evening was amazing. You are full of love to share and that was very clear in the atmosphere. Everyone was engaged and loving every minute of your presentation. I’ve had so many great comments and the best was: “This was the best program we have done” I was super excited and wanted to share the positive feedback.
Mayu Fielding
Pirates Baseball Organization Education Coordinator / Pittsburgh Pirates
“Thank you so much for your active and hands-on role in our Women’s Leadership Networking Event yesterday.
The positive feedback just keeps coming in! You inspired me and our group to think and act differently in the way we approach networking in social situations. I look forward to reading your current and future books. I truly hope our paths will cross again in the not too distant future.”
Alison Hinds-Pearl
Senior Compliance Counsel / Bayer
“Patricia Rossi’s Pro “Active” Protocol for the professional athlete – essential. Touch down technique for stellar social media, community, and team success. Enables each and every athlete to succeed on and off the field.”
Terry Cousin
Steelers Player Engagement Coordinator / Pittsburgh Steelers
Dear Patricia, Thank you for speaking for PNC wealth management today. I learned so much, all of which I can apply to every part of my life. I hope we can work together again!
Judy Jadlowiec