Are Customers Hanging Up on Your Business’ Phone Etiquette?
A study from Experian last May revealed people were spending 58 minutes per day on their smartphones, and 26% of the time talking on the phones. Let’s do a little math. Every… Day, people spend 15 minutes on the phone Week = 1 hr 45 min Month = 7 hr 30 min Quarter = 22 [...]Why Do Manners Matter in a Digital Age?
With the rise of social media, text messaging, status updates, and life lived at 140 characters, do manners still matter? Of course! In fact, modern manners in a digital age are a wonderful way to connect with people in an honest, meaningful way. They also lend an undeniable professionalism to your communication with others, online [...]Creating A Friendlier Email Signature
According to a 2011 statistics report published by The Radacati Group, Inc., the average office worker sends and receives over 100 emails everyday. Whether you're sending a quick message to a coworker, or a formal email to another company, with each composition is an opportunity to represent yourself, your department, and your business as [...]The Surprising Research Behind Medical Etiquette
This is Medical Practice week, and proper etiquette is an essential part of any type of quality medical, dental, or health-based practice. We all know the stress and tension of going to the doctor’s office, and the interactions patients have with staff play a big role in the outcome for the patient’s health. Medical etiquette is more than just the patient’s interaction with their doctor, and is felt along every step of the visit, including before their arrival and after the visit. Let’s get started.
A Cleaner Desk in 30 Minutes
We have all been at the point of nearly drowning in a sea of papers, notes, and other professional equipment. For most of us, getting productive and meaningful work at a messy desk is difficult at best. A clean desk is actually an effective method to help train your brain to focus and work more creatively, says Thomas Malone. Workers who kept their spaces clean had an easier time accessing information and remembering tasks.
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