Patricia is a sought-after business etiquette coach, public speaker, consultant, columnist, television and radio personality.

Patricia Rossi is the host of NBC Daytime’s weekly Manners Minute which airs in 165 syndicated television markets. Her best-selling debut book Everyday Etiquette: How to Navigate 101 Common and Uncommon Social Situations (St. Martin’s Press 2011) is currently in its sixth printing. Patricia is a nationally acclaimed business etiquette coach, spokesperson, author, and columnist. She has been featured in Bloomberg Businessweek, The Wall Street Journal, The New York Times, USA Today, Real Simple, HGTV,FOXNews, CNN and many other publications. Professional sports teams, universities, corporations, and other audiences love her fun, interactive seminars on business etiquette and social influence. She lives in Florida with her husband Bobby and their two sons Jackson and Harrison.

Business Etiquette Presentation Topics Include:


  • First and Lasting Impressions
  • Body Language
  • Six handshakes and What They Convey
  • Introductions and Proper Responses
  • Relationship Capital – the New Currency
  • Effective Listening, Learning and Leadership
  • Business Card Protocol
  • Nine Magic Steps of Networking Anywhere
  • Networking Without Nervousness
  • How to Make Small Talk
  • Transforming a Worst Quality Into a Best Asset
  • Effective Communication with Clients, Colleagues and Community
  • Five Portable Topics for Successful Global Conversation
  • Your Network is Your Net worth
  • Respectfully Disengage From a Conversational Ramble
  • Everyday Etiquette in the Office
  • Power Up Your Professional Image / Suit Up For Success
  • Professional Dress Do’s and Taboos
  • Behaving Gladly: The Platinum Thank You That Makes an Impact


  • Silent Service Code
  • The Business Lunch: Effective Business Entertaining
  • Navigating the Place Setting
  • How to Make Small Talk / Table Talk
  • Bread ~ Soup ~ Entrée Etiquette
  • Continental and American Dining Styles
  • Do’s and Don’ts of Dining
  • Dining: Fundraisers, Sports Box, Private Club
  • Two Types of Toasting: Business and Social
  • Host and Guest Duties


  • Tech and Digital Etiquette
  • How to Appear Current and Up to Date
  • Social Media: The New Resume
  • Pitfalls of Photo Sharing and the Like Button
  • Technophobe or Technophile
  • Importance of a Social Media Goal
  • Tweet, Text, Link, Like
  • Low Tech Tactics at Work

Real People, Real Life, Real Solutions.

Good manners and etiquette are important everywhere in the real world. They come into play everyday, in every way. Business meetings and banquets, sidewalks and social gatherings, graduations and grocery check-out lines. There is not an instance where decorum and kindness don’t make a significant difference.

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To find out more about our training and consulting services, or customized workshops please contact us for a complementary consultation.

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What Patricia's Clients are Saying:

“Patricia brought into a fruition a vision for Inclusive Student Excellence at UNC. The experience was once-in-a-lifetime for many students and still is a hot topic for conversation. Patricia was the perfect inaugural keynote speaker for our College to Corporate program!”

Ada Wilson Suitt
J.D. Director of Inclusive Student Excellence / University of North Carolina

“I thought it was very valuable. Though you cannot possibly take away everything, I think there were some key takeaways that I will certainly roll into my daily life. Inspire would be a great venue for her, because she would be especially “inspiring” to women and they would enjoy interacting with her and hearing her story in general. A speaker like Patricia is invaluable and something I took as a privilege to sit through.

Renee Buzek
Strategic Account Manager / Moen

Dear Patricia, Thank You, Thank You, Thank You!! The evening was amazing. You are full of love to share and that was very clear in the atmosphere. Everyone was engaged and loving every minute of your presentation. I’ve had so many great comments and the best was: “This was the best program we have done” I was super excited and wanted to share the positive feedback.

Mayu Fielding
Pirates Baseball Organization Education Coordinator / Pittsburgh Pirates

“Thank you so much for your active and hands-on role in our Women’s Leadership Networking Event yesterday.
The positive feedback just keeps coming in! You inspired me and our group to think and act differently in the way we approach networking in social situations. I look forward to reading your current and future books. I truly hope our paths will cross again in the not too distant future.”

Alison Hinds-Pearl
Senior Compliance Counsel / Bayer

“Patricia Rossi’s Pro “Active” Protocol for the professional athlete – essential. Touch down technique for stellar social media, community, and team success. Enables each and every athlete to succeed on and off the field.”

Terry Cousin
Steelers Player Engagement Coordinator / Pittsburgh Steelers

Dear Patricia, Thank you for speaking for PNC wealth management today. I learned so much, all of which I can apply to every part of my life. I hope we can work together again!

Judy Jadlowiec