One of the most enjoyable aspects of the holidays are the parties! Whether for work, family, or friends, gathering with others and celebrating the season is a happy occasion.
While common etiquette rules apply, what special situations do the holidays present? The unique nature of holiday party etiquette involves dealing with gifts, open bars, and mistletoe! Let’s look at seven situations you may be navigating in the next few weeks.
The business world is full of ways to make positive or negative impressions on people. Proper etiquette is essential to creating positive, long-lasting impressions with future clients and colleagues. We also know the key to good business etiquette is not to focus on what you can get out of the relationship, but in finding ways you can be mutually beneficial to each other. Remember, whether in business or in life, the world is not all about you! Our hope is to form kind, helpful relationships with everyone around us.
Companies build customer loyalty in many ways, through superior products, services, and especially GREAT customer service. In fact, did you know a positive or negative customer service is the #1 factor in building vendor trust?
October 16th is National Boss’s Day, and a great opportunity to show your appreciation for your boss or supervisor. Don’t be the person who complains about the boss, it’s often a thankless job to balance the needs of employees and customers. This is especially true of middle-managers and supervisors who are given orders from the C-suite which then must be implemented on the ground floor.
It’s all about the little things. I spoke with a colleague after a business luncheon last week. The best part of my job is constantly being pulled aside and told about the real life daily etiquette escapades people encounter. She shared with me that the highly successful gentleman from her date the night before had texted her when he arrived at her house, “I’m here, come on down.” She text back “Could you please walk up?”
