Maintaining Respect in a Diverse Workplace

Maintaining Respect in a Diverse Workplace Today's professionals are working in the most diversified office culture in United States' history. The early 20th century mostly employed Caucasian men. In the 1950s and 60s, minorities began to enter the workforce, followed by women in the 70s and 80s. The 90s brought new technology that allowed companies [...]

Are Customers Hanging Up on Your Business’ Phone Etiquette?

A study from Experian last May revealed people were spending 58 minutes per day on their smartphones, and 26% of the time talking on the phones. Let’s do a little math. Every… Day, people spend 15 minutes on the phone Week = 1 hr 45 min Month = 7 hr 30 min Quarter = 22 [...]

Why Do Manners Matter in a Digital Age?

With the rise of social media, text messaging, status updates, and life lived at 140 characters, do manners still matter? Of course! In fact, modern manners in a digital age are a wonderful way to connect with people in an honest, meaningful way. They also lend an undeniable professionalism to your communication with others, online [...]

Creating A Friendlier Email Signature

  According to a 2011 statistics report published by The Radacati Group, Inc., the average office worker sends and receives over 100 emails everyday. Whether you're sending a quick message to a coworker, or a formal email to another company, with each composition is an opportunity to represent yourself, your department, and your business as [...]

The Growing Trend of Uber and Lyft Ridesharing Services

Startup companies Uber and Lyft are popping up in cities across the US the last few months, offering a game-changing alternative to traditional taxi cab services. In essence, both Uber and Lyft operate like a taxi cab, and standard taxi cab etiquette applies. However, Uber etiquette and Lyft etiquette both present a few important differences, especially [...]

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