Patricia is a sought-after business etiquette coach, public speaker, consultant, columnist, television and radio personality.

Patricia Rossi is the host of NBC Daytime’s weekly Manners Minute which airs in 165 syndicated television markets. Her best-selling debut book Everyday Etiquette: How to Navigate 101 Common and Uncommon Social Situations (St. Martin’s Press 2011) is currently in its sixth printing. Patricia is a nationally acclaimed business etiquette coach, spokesperson, author, and columnist. She has been featured in Bloomberg Businessweek, The Wall Street Journal, The New York Times, USA Today, Real Simple, HGTV,FOXNews, CNN and many other publications. Professional sports teams, universities, corporations, and other audiences love her fun, interactive seminars on business etiquette and social influence. She lives in Florida with her husband Bobby and their two sons Jackson and Harrison.

Business Etiquette Presentation Topics Include:


  • First and Lasting Impressions
  • Body Language
  • Six handshakes and What They Convey
  • Introductions and Proper Responses
  • Relationship Capital – the New Currency
  • Effective Listening, Learning and Leadership
  • Business Card Protocol
  • Nine Magic Steps of Networking Anywhere
  • Networking Without Nervousness
  • How to Make Small Talk
  • Transforming a Worst Quality Into a Best Asset
  • Effective Communication with Clients, Colleagues and Community
  • Five Portable Topics for Successful Global Conversation
  • Your Network is Your Net worth
  • Respectfully Disengage From a Conversational Ramble
  • Everyday Etiquette in the Office
  • Power Up Your Professional Image / Suit Up For Success
  • Professional Dress Do’s and Taboos
  • Behaving Gladly: The Platinum Thank You That Makes an Impact


  • Silent Service Code
  • The Business Lunch: Effective Business Entertaining
  • Navigating the Place Setting
  • How to Make Small Talk / Table Talk
  • Bread ~ Soup ~ Entrée Etiquette
  • Continental and American Dining Styles
  • Do’s and Don’ts of Dining
  • Dining: Fundraisers, Sports Box, Private Club
  • Two Types of Toasting: Business and Social
  • Host and Guest Duties


  • Tech and Digital Etiquette
  • How to Appear Current and Up to Date
  • Social Media: The New Resume
  • Pitfalls of Photo Sharing and the Like Button
  • Technophobe or Technophile
  • Importance of a Social Media Goal
  • Tweet, Text, Link, Like
  • Low Tech Tactics at Work

Real People, Real Life, Real Solutions.

Good manners and etiquette are important everywhere in the real world. They come into play everyday, in every way. Business meetings and banquets, sidewalks and social gatherings, graduations and grocery check-out lines. There is not an instance where decorum and kindness don’t make a significant difference.

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Endorsements for Patricia’s Everyday Etiquette book:

“Excellent book. While good manners are always important, Patricia puts the focus on where it belongs; kindness and consideration. Not only does she provide us with a road map to shine in both the usual and unusual situations, she shows us kindness and consideration as she does it. I felt like I was being counseled by a long-time friend who truly cares.”

Bob Burg
coauthor of The Go-Giver, and It’s Not About You

“Patricia Rossi shows us the simple truth that good manners, communication and kindness are the keys to success in all areas of life.”

Susan Heim
co-author of Chicken Soup for the Soul – Twins and More

“Everyday Etiquette delivers! Patricia’s generous inclusion of real examples, templates and graphics makes it easy to ramp up your etiquette in a way that will strengthen your business and enrich your life. What a wonderful confidence-boosting tool. The detailed responses in the Tough Etiquette Questions Answered section are worth the price of the book alone!”

Dr. Mollie Marti
Founder, Best Life Design

“As a Vice President for 28 years with a Fortune 100 company, I thought I knew how to conduct myself in business and social settings. That was until I read Patricia Rossi’s book. I am so glad I found it. The information is Priceless.”

Ron Mintz
VP of Fortune 100 company

“Outstanding book! Success is fundamentally built on creating solid relationships. Understanding proper etiquette helps me to better build even more connection, trust, and rapport quickly and respectfully with my clients, friends, family. Thank you sharing these golden nuggets!”

Yasmine Bijan
Success Coach. Business Consultant. Talk Show Host.

“One of the things that makes Patricia’s book so amazing, is that it is all framed around basic kindness and relationships, rather than absolute rules for everything. Add to that a touch of Patricia’s wonderful sense of humor, and it’s a really fun and informative book to read. I now feel like I don’t have to be a Stepford Wife to fit into society!”

Dawn Duncan
MSW, MS; Grant Geek Diva

“Patricia’s Rossi hits the mark with Everyday Etiquette. Her sense of humor shines through while she provides solid advice to life’s everyday etiquette questions. A must buy for a new bride or college-bound student.”

Lisa Mininni
Best-Selling Author, Me, Myself, and Why? The Secrets to Navigating Change and President

“Patricia Rossi’s Everyday Etiquette provides a clear road map for success in business, social media and daily interactions.”

Dan Holm

“In a world where we communicate mostly in short emails, texting and tweeting,… we need Patricia’s new book now more the ever to make all our relationships meaningful.”

Barry Moltz